FREQUENTLY ASKED QUESTIONS

  • What separates GRACE & WILDE from its competitors?
  • What do GRACE & WILDE garments feel like?
  • How many products does GRACE & WILDE offer?
  • What are the main characteristics of each product?
  • What sizes are available?
  • What colors are available?
  • Where are GRACE & WILDE garments made and of what materials?
  • I just had a surgery. Is GRACE & WILDE shapewear safe to wear?
  • How do I get a GRACE & WILDE catalogue?
  • How can I share an idea or suggestion with GRACE & WILDE?
  • How do I make a Purchase?
  • Can I Shop GRACE & WILDE without creating an account?
  • How do I know that you have received my order?
  • How quickly will you process my order?
  • Can I change the shipping address after my order has been shipped?
  • How do I know if a product is out of stock?
  • What if the item I want is out of stock?
  • What payment methods does GRACE & WILDE accept, and is it safe to use my credit card for online shopping?
  • How do I choose the currency I pay in?
  • When does GRACE & WILDE charge my credit card or PayPal account?
  • When can I expect my order to arrive?
  • How do I know which size to buy?
  • Where can I find product measurements?
  • What if I do not see something in my size, or if if I'm in between sizes? What should I do?
  • Do you have a satisfaction guarantee?
  • I have specific areas I would like to target. Which GRACE & WILDE garments are best for me?
  • I'm getting married or am going to a wedding, are there specific styles I should try?
  • Which GRACE & WILDE product should I wear in warm weather?
  • How do I wash my GRACE & WILDE shapewear?
  • What does it mean if my garment is riding, folding or rolling?
  • What do I do if zipping up the garment is hard?
  • I would like to purchase GRACE & WILDE as a gift? What information do I need to ensure that I am selecting the correct size?
  • How do I buy a gift card?
  • How do I return a gift item?
  • Can I return a gift card?
  • Do you offer a repair service?
  • Do you have seasonal sales?
  • Do you offer discounts if I would like to purchase multiple items?
  • I have forgotten my password; can you help?
  • I have problems accessing my account on www.graceandwilde.com. What should I do?
  • Is my personal information kept private and confidential?
  • Can I change my order after it has been placed?